Your Questions answered

Frequently Asked Questions

Where are you located?

We are a US-based company. All our products are sourced and produced in the USA.

Do you ship overseas?

Currently, we only ship within the USA.

How much do you charge for delivery?

We offer flat-rate shipping with no shipping fee applied to any order.

What are my payment options?

We accept all major credit cards and secure online payment options for a seamless checkout experience.

Shipping

Who do you ship your parcels with?

We partner with reliable shipping carriers to ensure your package arrives safely and on time.

How long will it take for my order to be dispatched?

Orders are typically processed within 1-3 days and shipped within 1-5 days. You can expect your delivery between 2-8 days from the point of purchase.

How can I track my order?

Once your order is shipped, you’ll receive an email with tracking information. Use this to track your package every step of the way.

Do I need to be home for delivery?

Most deliveries do not require a signature, so you don’t need to be home for delivery.

I made a mistake with my delivery details. How can I change this?

Please contact us immediately at info@prettymeetspractical.com to update your delivery details.

What happens if my package is lost or stolen?

If your package is lost or stolen, you can choose between a full refund or a replacement order shipped to you free of charge.

Returns & Refunds

What is your returns policy?

We offer a 30-day return policy. Items must be in their original condition, unused, and with all original packaging and tags. Please include proof of purchase.

How do I initiate a return?

Contact us at info@prettymeetspractical.com to start a return. Once approved, we’ll provide instructions on how and where to send your package. Do not send items back without first requesting a return.

What if I receive an item that has been damaged in transit?

Please email us as soon as possible at info@prettymeetspractical.com with your order number and a clear photo or video of the damage. We’ll work with you to issue a replacement or a refund.

Are there items that cannot be returned?

Most items can be returned. Contact us with any specific questions about your purchase.

When will I receive my refund?

Once we’ve inspected your return, we’ll notify you about the status of your refund. If approved, you’ll receive the refund within 10 business days. Please note that it may take some time for your bank or credit card company to process the refund.

Orders & Changes

Can I make changes to my order?

If you need to make changes, contact us immediately at info@prettymeetspractical.com. We’ll do our best to accommodate your request.

Products

What if I receive the wrong item?

If you receive the wrong item, please contact us at info@prettymeetspractical.com. We’ll correct the issue promptly.

Where can I find information about your returns policy?

You can find detailed information on our Returns Policy page or contact us directly with any questions.